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Welcome to Lurvenqo Customer Support!

At Lurvenqo, we value every customer and are committed to providing helpful, professional, and responsive customer service.

Whether you have questions about our products, need assistance with an order, or require after-sales support, please feel free to contact us using the information below.

Customer Service & Contact Information

Brand Name: Lurvenqo

Customer Service Email: info@lurvenqo.com

Contact Phone: +86 15919979593

Website: https://lurvenqo.com

Our customer service team can assist with:

  • Product information and availability

  • Order confirmation and order status

  • Shipping and delivery inquiries

  • Returns, refunds, and exchanges

  • Payment and checkout questions

  • General customer service and after-sales support

For order-related inquiries, please include your order number and the email address used during checkout so we can assist you more efficiently.

Customer Support Hours

You can contact us by email at any time.

Our customer service team reviews incoming inquiries during regular business operations and aims to respond as promptly as possible.

For the most efficient assistance, we recommend contacting us by email.

Company Information

Lurvenqo is an online retail brand operated by Haikou Muyumeng Trading Co., Ltd., a legally registered company located in Haikou, Hainan Province, China.

The company is responsible for the operation and management of the Lurvenqo online store, including customer communications, order management, product sales, and after-sales services.

Legal Business Name: Haikou Muyumeng Trading Co., Ltd.

Registered Company Name (Chinese): 海口市沐裕盟商贸有限责任公司

Operating Brand: Lurvenqo

Date of Establishment: April 23, 2024

Country of Registration: China

Registered Business Address:

Room 706, Unit 2, Building 2, Peninsula Garden, No. 1 Guanzhong Road, Jinmao Subdistrict, Longhua District, Haikou City, Hainan Province, China

Customer Service Email: info@lurvenqo.com

Contact Phone: +86 15919979593

Returns, Refunds & After-Sales Support

If you need assistance with a return, refund, exchange, or other after-sales matter, please contact our customer service team.

After-Sales Email: info@lurvenqo.com

Phone: +86 15919979593

Please include your order number, the email address associated with your purchase, and a brief description of your request.

For detailed information about return eligibility, refund procedures, and applicable conditions, please refer to our Refund & Return Policy.

Important Notice: Our registered business address is provided for company identification and business correspondence purposes. It is not automatically a designated product return facility. Please contact our customer service team for return instructions and the applicable return shipping address before sending any items.

Our Commitment

At Lurvenqo, we strive to provide transparent communication, accessible customer support, and a convenient shopping experience.

We appreciate your trust and look forward to assisting you.


Company Information & Customer Support

Brand: Lurvenqo

Operated by: Haikou Muyumeng Trading Co., Ltd.

Registered Country: China

Registered Business Address: Room 706, Unit 2, Building 2, Peninsula Garden, No. 1 Guanzhong Road, Jinmao Subdistrict, Longhua District, Haikou City, Hainan Province, China

Customer Service & After-Sales Email: info@lurvenqo.com

Contact Phone: +86 15919979593

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